Continuing Education Policies and Procedures

Continuing Education Program Goals

Continuing Education Credit

Attendance Policy

Grievance Policy


Continuing Education Program Goals:
  • Enhance the quality of the clinical services available to individuals and families by providing helping professionals with current research and learning opportunities to strengthen their current areas of expertise, further develop emerging skills, and gain exposure to new techniques and technologies.
  • Cultivate an environment where diversity is considered an asset and is valued and respected; an environment that cultivates a belief in which alliances across cultures is enriching, rather than threatening, to shared goals.
  • Provide an educationally enriching environment for helping professionals, that stimulates a desire to think critically and constantly seek to obtain knowledge and skills that can assist in developing their abilities to serve clients to the best of their ability.
  • Assist helping professionals in developing a greater knowledge of how clinician and clients’ cultural factors and larger sociopolitical processes impact human behavior, psychopathology, family dynamics, and the psychotherapeutic process.
  • Be a premiere choice for high-quality continuing education learning opportunities in the greater Los Angeles and Kern County areas, which assists masters and doctoral-level helping professionals in maintaining and enhancing professional competencies, to meet the challenge of excellence in an everchanging society.
Continuing Education:

Learning Dynamics is approved by the California Psychological Association (Provider Code # LEA022) to provide continuing education credit for psychologists. We maintain responsibility for our programs and their content. Participants are responsible for consulting with their respective licensing boards to confirm suitability for their professional needs and maintaining records of their completed continuing education activities. Participants who complete a continuing education activity in its entirety, as stated in our attendance policy, will receive a certificate confirming their attendance. There is no fee to replace a lost certificate.

Attendance Policy:

Participants must attend continuing education activities in full and complete the appropriate evaluation form provided in order to receive CE credit. Anyone arriving after the scheduled start time, will not be admitted nor eligible for a refund.  Therefore, we strongly suggest you plan to arrive early as to ensure admittance.  Participants who miss 15 minutes or more of a continuing education activity and/or leave before the activity is complete will not receive CE credit. Please note that we do not offer partial credit.

Grievance Policy:

Learning Dynamics, Inc. is fully committed to conducting all activities in strict conformance with accreditation agencies and professional associations. Our agency will comply with all responsibilities to be non-discriminatory in activities, program content, and in the treatment of participants. The monitoring and assessment of compliance with these standards will be the responsibility of the CPA PAS CE Program Director in consultation with members of the executive team.

While Learning Dynamics, Inc. seeks to assure the fair treatment of all participants, we recognize there may be occasions that require intervention and/or action on the part of Learning Dynamics. Grievances are handled in the following manner:

  1. If the complaint is regarding the attendee’s experience at a workshop in-progress, the attendee is encouraged to communicate with a Learning Dynamics staff member on-site, to provide our agency with the opportunity to promptly address any concerns. If a specific remedy is sought, this information should be presented to the Learning Dynamics staff member. They will then contact the CE Program Director or executive team member in order to attempt to resolve the issue.
  2. If the complaint concerns a speaker, the content presented by the speaker, or the style of presentation, the individual filing the complaint will be asked to put his/her comments in written format. The CE Program Director will then pass on the comments to the speaker, assuring the confidentiality of the grieved individual.
  3. For all other concerns, participants may select to orally express a complaint regarding our agency’s programs, program content, and/or treatment of participants, a formal grievance must be submitted in writing to the Associate Director, for record keeping purposes. The submitter must include their full name, contact information, and specific details of the reason for the grievance. Additionally, the submitter should include what, if any, remedy is sought. The Associate Director will examine the nature of the complaint, and the submitter will receive a response within 10 working days.


Appeals may be submitted to the Executive Director, for review by the executive team. The executive team will respond in writing via email or postal mail, within 30 days of receipt of the written grievance with their decision regarding the appeal. If the grievance remains unresolved, the submitter has the right to request their grievance be reviewed by Learning Dynamics Board of Directors at their next regularly scheduled board meeting. This should only occur after the grievance procedure has been exhausted. Any questions regarding our Continuing Education Program offerings and/or policies can be directed to: Nicole Brown, Executive Director, (310) 855-3276 phone, (310) 393-9893 fax,, 22837 Ventura Blvd., Suite 200, Woodland Hills, CA 91364

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